Category: Secret Email Society

  • The Power Of Light

    (a little longer read than usual but not by much, and I think it’s worth the tiny bit more effort) You’re going to the movies. You walk into the theater and find your seat. What you don’t think about (because it’s so obvious) is that you have enough light to see where you’re going. You’re…

  • Please Remain Calm

    In an emergency it’s vitally important that you stay calm. If you don’t keep your cool, you are likely to miss life-saving details and that’s it; you’re in the forever box. Some people bring that energy to their sales calls. “Gotta stay calm! Gotta stay in control, bro!” And it makes sure their deal goes…

  • Convince Me.

    How many times have you been on a sales call and the person you can help says “Convince me.”? What’s your go-to answer? Do you talk about your experience? Do you talk about your results? Do you talk about your credentials? I’m curious to know. Because if you do anything other than what I’m about…

  • Speak Their Language

    Being an effective communicator is a super power. And it’s easier than you think. All you have to do is speak their language. I mean, every single person in the audience’s “how I interact with reality” language. It’s like being a super-polyglot. You learn to see the world through the eyes, language, and mind of…

  • Do you speak up for yourself?

    Early in my life I saw that the people who were willing to speak up for what they want were the people who seemed to get it. The people who didn’t share their mission & vision? They struggled to make anything happen because the right people they need had no clue they could help out.…

  • Discounts Are Disappointing

    I wouldn’t say I’m angry when someone offers me a discount, but I am disappointed. It’s a professional pride thing. Too many salespeople think they have one tool in their kit for closing business: offer a discount. Objection? Offer discount. Talking about scope? Offer discount. Checking the weather? Better offer a discount, don’t you know.…

  • Why Are Soft Skills The Hardest To Get Right?

    Hard skills are easy. “First you do this. Second you do that. Then you get this result.” Soft skills? Not so much. People are such complicated creatures! There are so many contexts (professional / personal / semi-professional / business casual) and cultures (every man for himself / we’re all in this together / it’s who…

  • What’s your biggest problem with social media and the internet?

    What about the ads that follow you everywhere? Or the algorithm that shows you strangers & horror shows before they’ll show you what you want to see: the stuff that your friends post. Or is it the fact that every message you send on Facebook is open to random employees? Would it blow your mind…

  • Only Makes Sense After The Fact

    The problem with problem solving is that the answer is obvious AFTER you figured it out. And then we humans have selective amnesia when it comes to remembering how difficult & frustrating the problem truly is. (I made a whole video about this, and how it holds you back as a consultant.) So let’s rewind…

  • Tonight’s Show Is Sold Out

    For this week’s Frivolous Friday post, I wanted to brag a little bit. Tonight I’ll be performing my 70 minute mind reading show called, simply enough the “Asheville Mind Reading Show.” It sold out Monday, and I’ve been looking forward to getting to share these experiences with the audience. It’s almost time to go set…